Privacy policy

Last updated: Oct 12, 2024

This Privacy Policy explains how Lazy Roller (the "Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit, interact with our services, or make purchases from lazyroller.com (the "Site"), or otherwise communicate with us (together referred to as the "Services"). "You" and "your" refers to the individual using the Services, whether as a customer, website visitor, or anyone whose information we have collected under this Privacy Policy.

Please review this Privacy Policy carefully. By accessing or using any of the Services, you consent to the collection, use, and sharing of your information as outlined in this policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally, to reflect changes in our practices or for operational, legal, or regulatory reasons. When this happens, we will update the "Last Updated" date on the Site and take any other steps required by law.

How We Collect and Use Your Personal Information

In order to provide the Services, we collect personal information from various sources, as outlined below. The types of information we gather depend on how you engage with us.

Beyond the specific uses described below, we may use the information we collect to communicate with you, offer the Services, comply with legal obligations, enforce applicable terms, and protect or defend the Services and the rights of our users.

What Personal Information We Collect

The personal information we gather depends on your interactions with our Site and the Services. "Personal information" refers to details that identify, relate to, or can be linked to you. Below, we describe the categories of information we collect:

Information You Provide Directly

  • Basic contact details such as your name, address, phone number, and email address.
  • Order information including your name, billing and shipping addresses, payment confirmation, phone number, and email.
  • Account information such as your username, password, and security questions.
  • Shopping details like items you view, add to your cart, or save to your wishlist.
  • Customer support communication which includes any details you provide when contacting us.

Some features of the Services may require you to provide specific information. If you choose not to provide this, you may not be able to use those features.

Information We Collect via Cookies

We also gather certain information automatically through the use of cookies, pixels, and similar technologies ("Cookies"). This includes Usage Data, such as how you access and use our Site, device information, browser details, IP address, and other data regarding your interaction with the Services.

Information We Receive from Third Parties

We may obtain personal information from third parties, such as:

  • Vendors or service providers who collect data on our behalf, such as Shopify.
  • Payment processors who collect payment information (bank account, credit or debit card info, billing address) to process your payments and fulfill your orders.
  • Online tracking technologies that we or third parties use to collect information when you visit our Site or engage with our Services or advertisements.

Any third-party information will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of data provided by third parties or their practices. For more information, see the "Third Party Websites and Links" section below.

How We Use Your Personal Information

  • To Provide Products and Services: We use your information to fulfill our contract with you by processing payments, fulfilling orders, sending notifications about your account, purchases, returns, exchanges, and shipping arrangements.
  • Marketing and Advertising: We use your data for promotional purposes, including sending marketing communications via email, text, or mail, and showing advertisements on our Site and across other websites. This helps us personalize your experience and tailor advertising.
  • Security and Fraud Prevention: Your information is used to detect, investigate, and address fraudulent or illegal activities. If you register an account, you are responsible for keeping your credentials secure. If your account is compromised, please contact us immediately.
  • Communication: We use your data to provide customer support and improve the Services. This helps us respond to your inquiries and maintain an effective business relationship.

Cookies

We use Cookies to enhance the functionality and performance of the Site and Services, such as remembering your preferences and tracking how you use our Site. We also use Cookies for analytics purposes, which help us understand user interactions and optimize our Services. While most browsers accept Cookies by default, you can choose to disable them, although doing so might affect your experience with the Services.

How We Share Personal Information

We may disclose your information in certain situations, including:

  • To vendors or third parties who provide services on our behalf (IT management, payment processing, analytics, customer support, etc.).
  • With our business and marketing partners, including Shopify, for advertising and promotional purposes.
  • When you direct us to share specific information, such as to ship products or through the use of social media integrations.
  • To our affiliates or corporate group for business operations.
  • During business transactions like mergers or bankruptcies, to comply with legal obligations, enforce terms of service, or protect our rights and those of our users.

We have disclosed the following categories of personal information in the past 12 months for the purposes described above: Identifiers (contact info), Commercial information (order and shopping details), Internet usage data, Vendors, Business and marketing partners, and Affiliates.

We do not use sensitive personal information to infer characteristics about you.

User-Generated Content

The Services may allow you to post content like reviews. Any content you submit publicly can be accessed by anyone. We are not responsible for the privacy or security of this content or its use by others.

Third Party Websites and Links

Our Site may contain links to third-party websites. If you visit these sites, we encourage you to review their privacy and security policies, as we are not responsible for their practices or content. Any information you share on social media platforms or public areas may be viewed by other users, and we have no control over how third parties use that information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from children under 16. If you are a parent or guardian and believe your child has provided personal information to us, please contact us so we can delete it.

Security and Retention

While we use security measures to protect your personal information, no security system is perfect. We recommend you avoid sharing sensitive information over unsecured channels. We retain your personal data as long as necessary for business, legal, or contractual purposes.

Your Rights and Choices

Depending on where you live, you may have rights over your personal information, including:

  • Right to Access: Request access to your personal information and details on how we use and share it.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request corrections to inaccurate information.
  • Right of Portability: Request a copy of your data and its transfer to another service.
  • Restriction of Processing: Ask us to limit our use of your personal data.
  • Withdrawal of Consent: You can withdraw consent for data processing where applicable.
  • Appeal: If we decline a request, you can appeal our decision.

You can manage marketing communication preferences by unsubscribing through the provided link in promotional emails. Non-promotional emails (e.g., order-related communications) may still be sent.

Complaints

If you have concerns about how we handle your data, contact us. If you are not satisfied with our response, you may be able to file a complaint with your local data protection authority.

International Users

Your personal data may be transferred, stored, and processed outside your country of residence, including in the United States. If transferring data from Europe, we will use appropriate transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact

If you have any questions or concerns, please reach out to us at help@lazyroller.com.